8999k Terms & Conditions

These terms and conditions ("Terms") apply to the use of the 8999k platform and its services. By accessing the website or creating an account, you are considered to have automatically agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the 8999k platform.

8999k is an online betting and casino platform that provides sports betting, casino games, and other entertainment gaming services to users in Bangladesh. The following general rules must be followed when using this platform.

1.1 Eligibility Conditions

• You must be 21 years of age or older.
• You must be located in a place where online gaming is not legally prohibited.
• Each individual may create only one account.
• You must register your account in your own name and with accurate information.

1.2 Prohibited Activities

The following activities are strictly prohibited on the 8999k platform and may result in account cancellation and legal action:

• Conducting any fraudulent or deceptive activities.
• Using the platform for money laundering purposes.
• Using bots, scripts, or any other automated methods to gain an unfair advantage.
• Creating multiple accounts to abuse bonus benefits.
• Accessing another person's account or transferring an account to a third party.

To create an account on the 8999k platform, users must provide accurate and complete information. Providing false information will be considered a violation of the Terms.

2.1 Information Required for Registration

• Full name (as per national identity card or passport).
• Correct date of birth (for age verification).
• Active mobile number.
• Valid email address.

2.2 Account Security

The user is solely responsible for keeping their account password and login details confidential. To ensure account security:

• Use a strong and unique password.
• Never share your password with any third party.
• If you notice any suspicious activity, notify the support team immediately.
• Log out after using a public device.

The 8999k platform operates exclusively for adults. We take the protection of minors very seriously and no exceptions will be made on this matter.

3.1 Age Verification Process

If required, 8999k may at any time request identity verification documents from a user, which may include:

• Scanned copy or photo of national identity card.
• Copy of the relevant pages of a passport.
• Copy of birth certificate.
• Bank statement or proof of payment method.

If documents are not submitted, or if false information is found in the documents, the account may be suspended or cancelled and the balance may be confiscated.

The following rules must be strictly followed for financial transactions on the 8999k platform.

4.1 Accepted Payment Methods

8999k supports only the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks

4.2 Limits & Timeframes

4.3 Withdrawal Terms

• Withdrawal requests will only be processed through the same method used for the deposit.
• Before withdrawing bonus winnings, the specified wagering conditions must be met.
• Withdrawals may be delayed until identity verification is complete.
• In cases of suspicious activity, 8999k reserves the right to temporarily suspend a withdrawal.

4.4 Third-Party Payments Prohibited

Users must use a payment account registered in their own name. Deposits or withdrawals from third-party accounts will not be approved and such transactions may be cancelled.

8999k offers various bonuses and promotional offers. Specific terms and conditions apply when these benefits are claimed.

5.1 Welcome Bonus

8999k offers a 100% bonus on the first deposit, up to a maximum of ৳10,000. The following conditions must be met to enjoy the bonus:

• The bonus amount must be wagered 25 times (on the bonus amount only, not on the deposit amount).
• Example: If you deposit ৳1,000 you will receive a ৳1,000 bonus, making your total balance ৳2,000. After wagering the bonus ৳1,000 × 25 = ৳25,000, the bonus winnings will become withdrawable.
• The bonus cannot be cancelled or converted to cash.
• If a withdrawal is attempted before the wagering conditions are met, the bonus will be cancelled.

5.2 General Bonus Rules

• Each bonus offer has its own specific terms and conditions, which are stated in the offer details.
• Multiple bonuses cannot be used at the same time unless specifically approved.
• 8999k reserves the right to modify or cancel any bonus program at any time.
• If bonus abuse is detected, the account may be cancelled.

The following rules apply to participation in sports betting and casino games on 8999k.

6.1 General Betting Rules

• A bet that has been confirmed cannot be cancelled or changed.
• If a bet is accepted at incorrect odds due to a technical error, 8999k reserves the right to cancel that bet.
• Each game or betting market has its own rules, which can be found in the relevant section.

6.2 Sports Betting

• If an event is cancelled or abandoned, the bet amount will be refunded.
• In live betting, if the connection is lost before a decision is made, the bet may be cancelled.
• Any bet connected to match-fixing or unfairly influencing a result will be cancelled.

6.3 Casino Games

• All casino games are operated using verified random number generators (RNG).
• If the connection is lost during a game, an attempt will be made to allow the game to resume from that point.
• Abnormal winnings displayed due to a software error will be considered void.

8999k reserves the right to suspend or permanently close any account without prior notice for the following reasons:

• Violation of any provision of these Terms.
• Proven fraudulent or deceptive activity.
• Providing false identity or information.
• Operating multiple accounts.
• Risk of the account's security being compromised.
• Court order or instruction from a law enforcement agency.

7.1 Account Closure by the User

You may request to close your account at any time by contacting [email protected]. Before submitting a closure request, you must complete any outstanding wagering conditions and withdraw any available balance.

8999k is committed to responsible gaming. We believe gaming is an entertainment activity and should never be a cause of financial hardship or mental distress.

8.1 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can apply for a temporary or permanent self-exclusion. Details of this feature are available on our Responsible Gaming page.

8.2 Setting Limits

Users can set deposit, loss, and session time limits on their account. Once these limits are activated, they will apply immediately.

8999k gives the highest priority to protecting your personal information. Our full privacy policy can be found on the Privacy Policy page.

9.1 Data Storage

• Your personal information is stored securely using SSL encryption.
• Your information will not be shared with third parties except where required by law.
• Transaction data is processed through secure, encrypted channels.

9.2 Cookies & Tracking

8999k uses cookies to improve the user experience on the website. By using the platform, you are considered to have agreed to the cookies policy.

The 8999k platform is provided on an "as is" basis. 8999k bears no liability in the following cases:

• If gaming or betting activities are disrupted due to internet connection failure.
• If access to the service is hindered due to issues with the user's own device.
• If loss occurs due to third-party software or services.
• If loss occurs as a result of user negligence or intentional breach of terms.
• If loss occurs due to unexpected technical errors or server downtime.

8999k always strives to ensure reasonable technical measures and security; however, it is not possible to guarantee completely uninterrupted service.

8999k reserves the right to change, amend, or update these terms at any time without prior notice. Updated terms will take effect immediately upon publication.

It is the user's responsibility to visit this page regularly and stay informed about the latest version of the terms. Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.

For any questions, complaints, or suggestions regarding these terms, please contact us.

12.1 Contact Methods

• Live Chat: Available 24/7 in Bengali on the platform.
• Email: [email protected] — responses provided in both Bengali and English.

12.2 Complaint Process

If any dispute or complaint arises, please inform the 8999k support team first. The support team will review your complaint and attempt to resolve it as quickly as possible. It is recommended that all communication regarding complaints be made through your registered email, as this speeds up the resolution process.